REFUND & CANCELLATION POLICY

Last Updated: September 5, 2026

This Refund & Cancellation Policy applies to accommodation bookings made directly with Ganesha Sadan Hotel.

We recommend that guests carefully review this policy before confirming their booking.

1. Booking Cancellation

Guests wishing to cancel or modify their booking should contact Ganesha Sadan Hotel directly through phone or WhatsApp as soon as possible.

Cancellation requests will be handled based on the booking details, room availability, payment status, and applicable cancellation terms communicated at the time of booking.

2. Cancellation Charges

Cancellation charges, if applicable, may depend on:

  • Date of cancellation

  • Check-in date

  • Booking season

  • Festival periods

  • Weekends and holidays

  • Room category

  • Number of rooms booked

  • Group booking arrangements

Any applicable cancellation charges will be communicated to the guest during the booking process.

3. Advance Payments

If an advance payment has been made for a booking, refund eligibility will depend on the cancellation terms communicated during booking confirmation.

Guests are advised to confirm cancellation and refund terms before making an advance payment.

4. Refund Processing

Where a refund is approved by Ganesha Sadan Hotel, the refund may be processed through the original payment method or another mutually agreed method.

Refund processing time may vary depending on:

  • Payment method

  • Banking processes

  • Payment service providers

The hotel will make reasonable efforts to process approved refunds within an appropriate timeframe.

5. No-Show Policy

If a guest fails to arrive on the scheduled check-in date without prior communication, the booking may be treated as a no-show.

Refund eligibility for no-show bookings will depend on the terms communicated at the time of booking.

6. Booking Modifications

Requests for changes to:

  • Check-in dates

  • Check-out dates

  • Room category

  • Number of guests

will be subject to room availability and applicable price differences.

Ganesha Sadan Hotel cannot guarantee that requested modifications will always be available.

7. Festival and Peak Season Bookings

Bookings made during:

  • Festivals

  • Weekends

  • Public holidays

  • Peak pilgrimage seasons

may have different cancellation or refund conditions.

Guests should confirm the applicable booking terms directly with the hotel before completing their booking.

8. Website Enquiries

Submitting a room availability enquiry through our website does not involve an automatic payment or confirmed reservation.

A booking is confirmed only after direct communication and confirmation from the hotel.

9. Contact Us for Cancellation

To request a cancellation or enquire about a refund, please contact us directly:

Ganesha Sadan Hotel

📞 Phone: 9371859865

💬 WhatsApp: 9371859865

✉️ Email: ganeshasadan0@gmail.com

📍 500 Meter Distance from Swamy Mallikarjuna Temple, Srisailam – 518101, Andhra Pradesh, India

10. Policy Updates

Ganesha Sadan Hotel reserves the right to modify this Refund & Cancellation Policy when necessary.

The latest version of the policy will always be available on this website.

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